The interaction of QA, QM and QI

What is the difference between quality assurance and quality infrastructure? I was recently asked this question by a young colleague who has just started coordinating projects to promote quality infrastructure. The answer to this question is undoubtedly essential for every newcomer to quality infrastructure. Moreover, it is also a welcome stimulus to think more fundamentally about the relationship between these concepts.

Continue reading

Quality infrastructure for the service sector

Quality infrastructure has its origins in the industrial revolution of the 19th century, first in England, then throughout Western Europe and the USA, and later spread to Japan and other parts of Europe and Asia during the transition from agrarian to industrial societies. For a long time, QI was mainly a matter of checking whether physical products met defined technical specifications. Testing served both the safety of products and their usability in value-added processes based on the division of labour. Thus, the measurement of physical units was at the centre of the entire quality system.

Continue reading

What are the business benefits of using accredited conformity assessment services?

INetQI, the global community association for quality infrastructure, is very active in disseminating information. One of the most recent initiatives is the Business Benefits website, https://business-benefits.org, where case studies inform about the benefits of accredited quality infrastructure services.

Continue reading

What do companies need to know about quality infrastructure?

SMEs need to be informed about the technical requirements

Exported goods are rejected repeatedly at foreign borders. Import rejections mean loss of revenue and generate considerable costs for the exporter due to the return or destruction of non-compliant goods. According to a study by UNIDO, these “export losses” cost companies several hundred million USD every year [1]. Especially for SMEs in developing countries, such rejections can threaten their existence.

Continue reading

QI Data: The ISO Survey of Management System Standard Certifications

History and database

An important information source of the demand for Quality Infrastructure services is the Survey of the International Organization for Standardization (ISO). The Survey provides an overview of the global dissemination of management system standards (such as ISO 9001 and ISO 14001).[1]

Continue reading