A platform for people interested in Quality Infrastructure
Category Archives: ISO/IEC 9000
The ISO 9000 family of quality management systems (QMS) is a set of standards that helps organizations ensure they meet customers and other stakeholder needs within statutory and regulatory requirements related to a product or service.
Accreditation is a central component of the National Quality Infrastructure. Through the accreditation of testing and calibration laboratories, certification and inspection bodies, the national accreditation bodies build trust in the overall conformity assessment system.
A comment of Merih Malmqvist Nilsson at a UNIDO Webinar inspired us to write this blog post. Mrs Malmquist is the former head of the Swedish accreditation body SWEDAC, chairs the International Network of Quality Infrastructure (INetQI) and works as a consultant. She believes that the definition of quality in terms of functionality and safety is no longer sufficient and that we need to add sustainability as another dimension. Similar to the triple bottom line (Profit, People and Planet) for enterprises, we need to measure quality also by the ecological and social impact.