Artificial intelligence (AI) is on everyone’s lips. A significant stimulus was when the US company OpenAI published the ChatGPT in November 2022.[1] GPT stands for Generative Pre-trained Transformer and is a text-based dialogue system as a user interface based on machine learning. Millions of internet users registered to gain access to this new oracle in just a few days.
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Quality infrastructure for the service sector
Quality infrastructure has its origins in the industrial revolution of the 19th century, first in England, then throughout Western Europe and the USA, and later spread to Japan and other parts of Europe and Asia during the transition from agrarian to industrial societies. For a long time, QI was mainly a matter of checking whether physical products met defined technical specifications. Testing served both the safety of products and their usability in value-added processes based on the division of labour. Thus, the measurement of physical units was at the centre of the entire quality system.
Continue readingQuality Infrastructure in Small Island Developing States
The development of a national quality infrastructure needs always to be oriented towards the local specifics. This statement is especially true for small countries and island states. Mesopartner has had the privilege of accompanying national quality policies (NQPs) in several of these countries. Our first experience was the NQP of Trinidad and Tobago, followed by NQP’s for Antigua and Barbuda, Grenada and Suriname. We are currently advising the Government of Saint Kitts and Nevis to develop the NQP for one of the world’s smallest countries. In addition, we guide the process of identifying and analysing the need for quality infrastructure services in the Pacific Islands region.
Continue readingWomen in the Quality Infrastructure System
Gender inequality is still present throughout the world
The world is equally composed of women and men. However, gender inequality is still present throughout the world. As published by the United Nations in October 2020, only 47% of working-age women participated in the global labour market, while for men, the percentage was 74%. This gender gap has remained relatively constant since 1995, i.e., the difference between men and women employed worldwide has not changed in the last 25 years.[1]
Continue readingGeographical Indication – place-linked quality of products
Geographical indication of product quality
Mexican Tequila, Darjeeling Tea, Roquefort cheese, French Champagne, Italian Prosciutto di Parma and Parmigiano-Reggiano (Parmesan) cheese, Ecuadorian Cacao Arriba, Colombian Coffee, South African Rooibos herbal tea, Scotch whisky, Munich beer or Phu Quoc fish sauce from Vietnam. These are all famous examples of origin-linked indication of product quality. Hearing such product names provides an affirmation with customers about trustworthy quality, a long tradition in the production and legal brand protection.
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