The National Quality Law of Costa Rica

Quality Infrastructure fulfils sovereign tasks 

The Quality Infrastructure is organised at the national level. Therefore, we speak of a National Quality System (NQS) or National Quality Infrastructure (NQI). Most countries in the world today have a National Metrology Institute (NMI), a National Standards Institute (NSI) and a National Accreditation Body (NAB). Each of these institutions requires a legal framework because they act in the public interest. In some cases, the Quality Infrastructure institutions even assume sovereign tasks.

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Quality Infrastructure in the light of Systemic Competitiveness

In a consulting project in Nepal, we used the concept of Systemic Competitiveness to analyse and promote the National Quality Infrastructure (NQI). The framework of Systemic Competitiveness works as thinking and structuring tool for traditional economic development in general. The frame is, however, equally useful for specialized fields of development, such as Quality Infrastructure.

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What is the quality culture of a country?

Publications on the development of National Quality Infrastructure (NQI) often mention the concept of quality culture. As an example, the United Nations Industrial Development Organization (UNIDO) publications cite the development of a “demand-oriented” or “sustainable quality culture” as the goal of a National Quality Policy. [1] Unfortunately, this term is not further defined, leaving considerable room for interpretation.

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