The interaction of QA, QM and QI

What is the difference between quality assurance and quality infrastructure? I was recently asked this question by a young colleague who has just started coordinating projects to promote quality infrastructure. The answer to this question is undoubtedly essential for every newcomer to quality infrastructure. Moreover, it is also a welcome stimulus to think more fundamentally about the relationship between these concepts.

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Reform of the quality law in Costa Rica

Central American success model

Costa Rica is a small, innovative country in Central America. Long ago, the government decided to abstain from having an army and instead invested in environmental protection and technological innovation.[1] Costa Rica has evolved from a developing country to an industrialised economy. In May 2020, it became the 38thmember of the Organisation for Economic Co-operation and Development (OECD). [2]

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What do companies need to know about quality infrastructure?

SMEs need to be informed about the technical requirements

Exported goods are rejected repeatedly at foreign borders. Import rejections mean loss of revenue and generate considerable costs for the exporter due to the return or destruction of non-compliant goods. According to a study by UNIDO, these “export losses” cost companies several hundred million USD every year [1]. Especially for SMEs in developing countries, such rejections can threaten their existence.

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