New frontiers in quality infrastructure research

Quality infrastructure refers to the technical institutions supporting global trade while ensuring consumers can purchase safe, healthy, high-quality products and services.

In recent years, scientific interest in quality infrastructure (QI) has grown continuously. The Google Scholar results from 1997 to 2024 confirm this trend.

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Dematerialisation of accreditation data

Digitalisation of accreditation services

Since 2020, accreditation bodies worldwide have increasingly digitalised their services. Accreditation has followed a universal quest for leaner and more efficient business processes, higher productivity, and lower costs. At the same time, digitalisation aims to improve the customer experience and communication as well as the transparency of the accreditation system.

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